How long it takes to receive my order?
Your items will be shipped within 48 hours on receipt of your confirmed order and will reach you in 4-10 working days. A tracking number will be provided upon shipment so you can track the status of your package online on respective shipping company tracking website.

Who is your shipping company?
Our Product will be shipped via EMS, USP within 24 to 48 hours on receipt of your confirmed order along with the payment.

What is your product guarantee?
Our no.1 priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so you will return to us again and again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality bags is delivered to all of our customers promptly. We always use top grade materials and pay meticulous attention to detail to ensure customer satisfaction no doubt!

What is your customs guarantee?
Our free shipping takes 4 - 10 working days, guaranteed. This means we guarantee customs clearance and guarantee delivery to your door! 99% of our customers receive their packages free of hassles however; we do understand your concern as a buyer that is why we offer a guarantee to you.

How can I return my items if I am unhappy with them?
To process the request, you will need to email us with the details of your order and what you would like to return. In order to replace your items, you will need to provide tracking with your shipment and ship them back at your expense. We also charge a restocking fee $30/ bag and $20 per wallet. The replacement will be processed only after on receipt of the package at our end intact with all accessories supplied with. We never issue any refunds but can be exchanged or carry forward to your further orders.

What payments do you accepts?
We accept Credit cards.

How much does shipping cost?
Our prices are Free Shipping World Wide!

Can you ship to an address other than the billing address?
Yes we can, just specify your alternate address in your email message to us.